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All bookings are taken on the understanding that the
following conditions will apply in full in all circumstances.
We advise you to insure your horse for transportation,
The driver takes all reasonable precautions however, in the event of an accident you are personally liable for your horse(s)
in the event of injury or damage sustained to or by your horse(s).
Whilst every precaution will be taken
to insure a safe and comfortable journey, should your horse(s) become ill or very unsettled we reserve the right to contact
the nearest vet for treatment or sedation if deemed necessary. You will be liable for any veterinary expenses and any
delay incurred at £10.0 per hald hour You will be liable to cover the cost of repair for any damage caused by your horse.
You will have the opportunity to inspect the lorry for any existing damage before the journey.
We can
carry tack and other equipment at the owners risk.
Please ensure your horse(s) have a passport. It is a legal
requirement to carry passports for horses in transit of which you are personally liable. The original document must be given
to the driver prior to the journey commencing.
Prices quoted are based on the information given by the customer
at the time of booking, if that information is incorrect or changed and results in any additional journey time, this may result
in extra charge.
Thirty minutes loading time is included in the quote, Should your horse(s) take longer
to load, an additional fee of £10 per half an hour will be charged. Should it not be possible to load your
horse(s) you will be charged a cancellation fee of 50-100% which will take account of mileage already travelled and time taken
attempting to load your horse(s).
If the time taken in attempting to load your horse has already exceeded 2 hours
then the full amount will become payable.
We do not accept payment by cheque we only accept card payments prior
to the day of travel or cash upon arrival at your pick up point, all journeys are fully receipted.
Please note
we do not allow passengers to travel in the horse or grooms are under any circumstances, horses can be viewed from the cab
via cctv at all times.
Please ensure when booking that consideration is given to suitable access for the lorry
if we feel that a road is unsuitable or that there is insufficient room to manouvere safely and without damage caused to our
lorry then we reserve the right to request an alternative loading area.
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